Sandra Buczek

Collaborative Communication with kokomm®: Just Another Communication Seminar or Esoteric Nonsense?

Sandra Buczek,

Communication in all its facets is a very important part of my daily work as a UX Consultant. Dealing with (sometimes difficult) customers, internal coordination and sharing of critical information — often under extreme time pressure — makes up the lion’s share of my job. Good communication is therefore essential, in order to avoid misunderstandings, cope with difficult conversation situations and resolve conflicts. 

Renate Schinköthe,

Giving Feedback Properly – Constructive and Purposeful

A situation that everyone knows: You are asking a colleague to give feedback on the current project status. Easy, but a simple question like “What do you think?” can get out of control and lead to a meeting of many hours in which everybody is talking about personal preferences and likes. In the end, you are more uncertain than before.
Last year at the UX London conference, I attended a workshop hosted by Adam Conner that described how it is possible to prevent such problems.

Anja Stork,

A Successful World Usability Day in Munich

On November 12, IT architects, concept developers, UX designers, usability specialists and product managers from all over the world met for World Usability Day (WUD), an event started by the international User Experience Professionals Association (UXPA) in 2005. After giving a presentation last year at WUD in Bonn, I became part of the organizing team for the event this year in Munich.