Bettina Streit

Good UX for Chatbots – It’s Easy With These 12 Tips!

Bettina Streit,

The Good UX for Chatbots-posterChatbots are not automatically better just because they have artificial intelligence or particularly funny responses. Here are 12 suggestions that really make for good chatbot UXs.

Markus Kugler,

Innovation- and Ideation-Workshops: Interdisciplinarity Rocks!

At coeno, we have been conducting innovation and ideation workshops since the middle of 2016, not so much due to strategic considerations, but because we have gained a lot of experience with various creative and meeting methodologies internally, and the opportunities evolved for us to apply this methodological knowledge in collaboration with some of our longtime customers. As a result, this work has provided us with a lot of fun and along the way we have helped our customers get their respective workshop topics going.

Bettina Streit,

“I would like to talk to your chatbot!”

Everyone talks about chatbots, but far too few are talking to them. But this is the only way to learn what they can and cannot do.
My enthusiasm for chatbots comes from the time when I watched every episode of the science fiction series “Star Trek”, every week. There are basically two chatbots – not that I would have called them that back then 🙂
One is best known as “Commander Data”, the android with the silver-colored skin.

Bettina Streit,

BMW i3 – Digital #newground (#Neuland)?

I have a new car! And I was really looking forward to it. On the one hand, a new car is, of course, always exciting. On the other hand, because I have decided on a vehicle with electric drive out of conviction. The principle of environment and joy of innovation is integral to our household. My husband drives a Tesla.
Rooted in Bavaria, my choice was already, for patriotic reasons, on the BMW i3. As a UX expert,