myneva
With a functionally highly complex software that is both modular and customisable, myneva offers a custom-fit solution to all target groups in the field of care. The care manager is part of this offer and supports caregivers in structured, digital care documentation. This existing software, a Windows client, has become increasingly complex over the years and should now be subjected to a UX expert review. In the process, potential improvements for the software were to be evaluated and, in the next step, concrete and feasible implementation proposals were to be developed.
With relatively little effort, we created a modernised and, from a UX point of view, optimised design for approx. 10 selected templates of the myneva.heimbas care manager and were able to derive many, many learnings for the UX of the entire software.
Autumn/Winter 2020
"The approach of first doing a UX review of our software, then checking the results for feasibility with our team - a necessary step with our aged Windows client - and working out the optimisation within this framework is a really good approach for us. We are very happy with the results."
Roland Eschner, Managing Director Sales & Marketing
Evaluating such a complex solution from a usability and UX perspective is always particularly exciting and challenging, especially when the topic is such an important one. Thus, about 10 templates of the current Windows client solution were subjected to a structured UX review by two certified usability engineers. Due to the versatility of the software and the use of a large number of icons, violations of the dialogue principle of "self-descriptiveness" and "task appropriateness" were found. From this we derived possible recommendations for action.
The results of the review, as well as the resulting recommendations for action, were discussed with the client and jointly evaluated in a workshop so that we could subsequently improve defined views regarding concept and design. By modernising the design elements, improving the user guidance and targeted reduction of elements, we were able to quickly achieve significant optimisations in usability and UX.
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