Bettina Streit,

“I would like to talk to your chatbot!”

Everyone talks about chatbots, but far too few are talking to them. But this is the only way to learn what they can and cannot do.
My enthusiasm for chatbots comes from the time when I watched every episode of the science fiction series “Star Trek”, every week. There are basically two chatbots – not that I would have called them that back then 🙂
One is best known as “Commander Data”, the android with the silver-colored skin.

Bettina Streit,

BMW i3 – Digital #newground (#Neuland)?

I have a new car! And I was really looking forward to it. On the one hand, a new car is, of course, always exciting. On the other hand, because I have decided on a vehicle with electric drive out of conviction. The principle of environment and joy of innovation is integral to our household. My husband drives a Tesla.
Rooted in Bavaria, my choice was already, for patriotic reasons, on the BMW i3. As a UX expert,

Maximiliane Wagner,

Crazy Error Messages and How to Avoid Them

Error messages are not good per se, after all, they tell you something has gone wrong. It is a double annoyance for the user if they do not understand why the error has occurred and what they can do now. Reactions are different: one person curses loudly about the software, the other would like to throw their mobile phone out of the window and the third will perhaps never open the app again. But even though error messages have such high frustration potential,

Ralf Kienzler,

Backstage Insights: How we Reinvented Ourselves Visually

Details about the relaunch of the coeno website

Since the middle of last year, we have been working on the new appearance of coeno. The aim was to present us appropriately and to accurately reflect the diverse nature of our agency. Here I would like to trace the development of our new appearance and to illustrate why we are convinced that our new appearance provides an informative and inspiring insight into our agency.

Anja Stork,

What is the Green in the Sauce?

As a UX consultant, I often deal with the question of how to best prepare my thoughts so that our customers can better understand our ideas and concepts, and thus can comprehend them better. In this context, I have always dealt with mechanisms of communication and constructs, which support the composition of a presentation or a conversation. Even though these findings are already considered to be known, it is useful to recall them again and again.

Bettina Streit,

TV-appropriate Content First!

The apps on display on a Smart-TV must be suitable for the medium of TV

Smart-TV now offers an impressive range of non-linear content. The presentation of apps on TV still has, however, potential for optimization.
I envision a new approach for using TV apps that is inspired by moving pictures.